Frequently Asked Questions

No, SSO is not supported in Internet Explorer.

No, SSO is not supported in incognito mode.

SSO Login will only appear if at least 1 domain user is present in IXM WEB.

Yes, but clicking on the SSO Login button in the browser may ask your username and password in a pop-up. In such cases, directly click on the sign-in button without entering your username and password.

In such cases, end-users can use a self-signed certificate or can add the WEB URL under Local intranet from the control panel’s Internet Options.